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Frequently Asked Questions

Q:  I haven't received my order.  What do I do?

A:  When your order shipped, you should have received an email with the tracking information for your order.  If you are not able to located your package, contact customer service for assistance.  Please include your order ID# in all correspondence.


Q:  When should I take my 5-HTP?

A: 5-HTP can make you feel sleepy, which is why we recommend you take the product at night before bedtime.  You will still receive the mood calming effects of the product throughout the day, but you should also receive the additional benefits of a better night’s sleep.


Q:  What is the recommended dosage for Garcinia Cambogia extract?

A:  Two different dosages are suggested for Garcinia Cambogia extract depending on your weight loss goals. At a lower Satiety dosage, Garcinia Cambogia helps to curb your appetite and thus reduce caloric intake.    At the higher Weight-Loss dosage, studies show Garcinia Cambogia extract helps to curb appetite, reduce caloric intake, burn fat, reduce body weight 3 times more than diet and exercise alone, and promote normal cholesterol and seratonin levels.

SATIETY DOSAGE: As a dietary supplement, take 1 capsule ½ hour to 2 hours before meals two times daily, or as directed by a healthcare professional (that’s 1000 mg per day).

WEIGHT-LOSS DOSAGE: As a dietary supplement, take 2 capsules ½ to 2 hours before meals three times daily, or as directed by a healthcare professional (that’s 3000 mg per day).

For those looking to follow Dr. Oz’s recommendation,  his website states: “Take 500 mg to 1000 mg before each meal, and make sure to take no more than 3000 mg total per day.”

Q:  When is the best time to take Garcinia Cambogia extract?

A:  We recommend taking one (1) capsule on an empty stomach 30 to 60 minutes before each meal with a full glass of water.  Depending on body composition, diet and activity level, two (2) capsules may be taken on an empty stomach 30 to 60 minutes before each meal.  Individual results will vary.


Q:  Can I take more than one Tribulus Terrestris capsule per day?

A:  The recommended dosage is one per day, but some customers are finding better results taking more.  Since individual results will vary based on age, size and activity level we’d suggest starting with the recommended dose for a week and see what kind of results you get before experimenting with a higher dosage.

If you have prostate problems such as benign prostate hypertrophy (BPH) we do not recommend taking a higher dosage and suggest you carefully monitor your results.  Also, if you take any medicines for diabetes, we’d also recommend staying away from this product.


Q:  What is the recommended dosage for the Triphala Herbal Capsules?

A:  We recommend two (2) 500 mg veggie capsule with an 8 oz. glass of water each evening before bed.   The Triphala is a very gentle cleanse yet some customers may find that one (1) 500 mg capsule is sufficient.   Some individuals may find it necessary to increase the dosage to three (3) 500 mg veggies capsules to get the desired results.


Do you have a question about one of our supplements or natural weight loss products?    At Sorvita, we are committed to providing not only the best weight loss supplements but the highest level of customer education and service.  Look though our online articles or visit our contact page and send us your question today.  We'd love to help.